Report a missed collection

Missed household collections

You should make a report for a missed rubbish, recycling, food or garden waste bin after 4pm and within 24 hours of your collection day.  If there was no issue with your bins at the time of collection, once you have reported your missed collection, we will collect it within 5 working days.

Before making a report, make sure:

You can report a missed bin collection without having an Enfield Connected account.

Report a missed household collection

Other missed bin collections

You can also report missed bulky waste, clinical waste, communal bins, and commercial waste and recycling collections.

Bulky waste collections

Report a missed non-electrical bulky waste collection

Report a missed electrical bulky waste collection

Household healthcare waste collections

Report a missed household healthcare waste bin collection

Report a missed household healthcare waste bag (yellow) collection

Report a missed household healthcare waste collection - both bins and bags

Communal bins collections

Report a missed communal recycling bin collection

Report a missed communal waste bin collection

Commercial waste and recycling collections

Report a missed commercial waste bin collection

Report a missed business waste (terracotta sack) collection

Report a missed business bulky waste collection

Report a missed commercial recycling container collection