British Sign Language

Information about council services in British Sign Language

This page provides British Sign Language (BSL) videos about our most popular council services.

BSL information videos

Below you can find more information and videos about the council services we provide:

Contact Customer Services

If you need more information or are unsure which service you need to contact, you can get in touch with our Customer Services team.

The Customer Service team is the first point of contact for any enquiry relating to council services, and can be contacted by all Enfield residents.

British Sign Language interpreter

A British Sign Language interpreter (from Newham Language Shop) is available on the first Friday of every month, between 9am and 3pm at:

Enfield Town Library
66 Church Street

The British Sign Language interpreter can contact Enfield Council staff on your behalf to help with any enquires you may have. Although we will try to provide the same interpreter, this is not always possible.

If you cannot wait until the interpreter is available you can ask for an interpreter to be booked. You can do this by using our web chat or text relay number, or come into Enfield Town Library and they will book an interpreter for you.

We welcome Text Relay calls on 18001 020 8379 1000.

The telephone line and web chat are open 9am to 5pm, Monday to Friday and an out-of-hours, emergency only service operates at all other times including bank holidays.

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